IMRI provides NOW Translate, an AI-powered language translation solution that enables secure, real-time multilingual communication across speech, text, phone, video, and digital forms. Combining five integrated communication capabilities within a single browser-based platform, NOW Translate delivers accurate, low-latency translation in more than 140 spoken languages and 300+ text languages. NOW Translate helps K-12 school districts, higher education institutions, healthcare organizations, federal, state and local government agencies, public safety and justice organizations, and commercial enterprises improve communication, accessibility, operational efficiency, and engagement.
NOW Translate
AI-Powered Language Translation. Clear Communication. Better Outcomes.
Overview
How it Works
NOW Talk & Text
NOW Talk & Text enables natural, real-time multilingual conversations through Speech-to-Speech, Speech-to-Text, Text-to-Text, and Text-to-Speech translation. Whether communicating with employees, customers, students, parents, patients, community members, inmates, or probationers, participants simply speak or type in their preferred language while the platform instantly translates the conversation with minimal latency. Common use cases include classroom instruction, customer service, employee training, public meetings, intake and booking, rights advisements, medical screenings, case management meetings, emergency instructions, and community supervision interactions. Because the platform is browser-based, users can begin communicating immediately from virtually any internet-connected device without downloading applications or installing software.
NOW Correspondence
NOW Correspondence simplifies multilingual written communication by automatically translating emails, announcements, newsletters, notifications, policies, instructions, and other official communications into a recipient’s preferred language. Whether communicating with employees, customers, students, parents, patients, community members, inmates, or probationers, organizations can distribute timely and consistent messaging while reducing the time, cost, and complexity associated with manual translation. The solution supports everything from school and organizational announcements to facility policies, compliance notices, medical communications, and other business-critical correspondence, ensuring important information is clearly understood by every audience.
NOW Video Conferencing
NOW Video Conferencing extends real-time language translation to virtual meetings, allowing participants who speak different languages to communicate naturally without disrupting the flow of conversation. Organizations can conduct parent-teacher conferences, IEP meetings, employee training, webinars, executive meetings, customer consultations, telehealth appointments, virtual case reviews, family conferences, and community supervision meetings with greater confidence and accessibility. By removing language barriers from virtual collaboration, NOW Translate improves participation, engagement, and communication across diverse audiences regardless of location.
NOW Phone Call
NOW Phone Call enables organizations to communicate effectively during inbound and outbound telephone conversations through secure, real-time multilingual translation. Customer service representatives, school administrators, healthcare providers, government agencies, law enforcement personnel, and support teams can confidently communicate with customers, students, parents, patients, community members, inmates, and probationers during appointment reminders, customer assistance, emergency notifications, welfare checks, compliance calls, parent outreach, and help desk support. The result is faster response times, improved accessibility, and more effective communication across every interaction.
NOW Forms
NOW Forms streamlines multilingual document completion by translating digital forms into a user’s preferred language while preserving the intent and accuracy of the original content. Organizations can improve completion rates and reduce errors across enrollment forms, registration documents, applications, consent forms, surveys, intake forms, permission slips, medical questionnaires, assessment forms, and other business-critical workflows. Whether collecting information from students, patients, customers, employees, inmates, probationers, or members of the public, NOW Forms helps organizations improve accessibility, reduce administrative burden, and capture more complete and accurate information.
Benefits
NOW Translate helps organizations eliminate language barriers while improving communication, accessibility, operational efficiency, and service delivery. By enabling secure, AI-powered translation across conversations, written communications, phone calls, video meetings, and digital forms, organizations can better engage multilingual audiences, reduce communication challenges, and deliver more accessible, efficient, and compliant services across education, healthcare, government, public safety, law enforcement, corrections, and commercial environments.
Improve Communication & Engagement
Build stronger relationships and create more meaningful interactions by enabling employees, customers, students, parents, patients, community members, inmates, probationers, and other stakeholders to communicate naturally in their preferred language, improving understanding, participation, and engagement.
Increase Operational Efficiency
Streamline multilingual communication by eliminating interpreter delays, reducing administrative effort, and enabling staff to communicate more efficiently through a single, browser-based platform that integrates seamlessly into everyday workflows.
Reduce Risk & Support Compliance
Improve communication accuracy while helping support regulatory requirements through context-aware AI translation, built-in privacy protections, and secure communications that help organizations address Title VI, FERPA, COPPA/SOPPA, ADA, HIPAA, EEOA, and other applicable compliance requirements.
Improve Accessibility
Promote access to information and services by enabling multilingual communication across speech, text, phone, video, and digital forms, ensuring individuals can participate confidently regardless of the language they speak.